1.The warranty is guaranteed for 2 months since the 7th day after shippment(the shipping date is checked by logistic record).
Please contact email@example.com to process the after-sale service. You can return it to us for free repair or replacement when we get it and analyzed it as a manufacturing failure. We’ll bear the return back to you shipping cost only. If the replacement or repair is not possible for you, a discount can be provided for the new replacement ( excludes the shipping cost).
2.The following conditions are not covered by the above warranty:
- Cannot provide purchase channel source proof
- Mechanical damage to product
- (For non-waterproof products) there is water inflow
- Abnormal applications beyond the product specifications
The motors are 100% tested and shipped as a good product before shipment. Any uncertain connections, please contact us before your installation.
No term warranty, in no case shall TWOMOTOR'S liability be greater than the actual purchase price of the product.
On the shipping way product orders cannot be canceled unless the extra shipping cost is agreed to be charged.
We’re willful to provide repair service for reasonable charge if your product is out of warranty, while the service excludes both side’s shipping cost.